Manually Charge Subscription Payment
B
Ben Eckenroed
We need a way to manually apply or manually charge a subscription payment. We have customers who's first payment will fail and they'll notify us they fixed the issue and would like to resume our service. However, we must wait for the subscription to move out of "overdue" status on the next rebill date.
Furthermore, we sometimes get our customers asking if we could charge their payment a few days early for various reasons and currently we must tell them we do not have that abuility.
It would be useful if each subscription had a "manually bill" button that would allow us to bill the payment on file immediately and have it applied towards the subscription. This would allow us to resolve overdue subscriptions or pre-bill the subscription.
I know there is the option to configure invoices to be created for each failed payment, but this results in many invoices for the same subscription period of the re-try options are turned on. Perhaps we can improve that area as well to only use a single invoice and to retry application of payment ot that invoice instead of creating new invoices each time a rebill attempt fails in the same period?
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