Invoice links (link.fastpaydirect.com) insecure and Phishing
complete
S
Steve Kostrey
Pretty serious...
Sending invoices to clients gives the client an insecure link and says the page is blocked for my protection due to Phishing.
Images below (I've removed any sensitive data in the screenshots)
I'll have to find an alternative until this is fixed.
Log In
J
Jellyfish Media
I have same problem... Total AV blocking it as a phishing link
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Sales & Marketing
complete
We make use of the agency API domains now which should solve this
A
Ameet Kang
Sales & Marketing: why not just allow custom domains?
D
David List
Sales & Marketing ⚠️ THIS ISSUE IS NOT RESOLVED ⚠️
This screen shot is from an email sent on: Thursday, 4 April 2024 at 8:03 am. This is not the only customer complaint. It seems to be an issue not sending with https://
P
Patrick Dilworth
David List Same thing happening to me, have you found a solution?
C
Chris Thompson
Yep HUGE problem.
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Prashant Mittal HighLevel
We made few changes in the IP here. Can you confirm if this is resolved at your ends?
C
Chris Thompson
Prashant Mittal HighLevel: Not resolved. Massive issue.
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James Buchanan
Prashant Mittal HighLevel: Definitely still getting it
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Jason Cooke
Prashant Mittal HighLevel: still an ongoing issue. this part of the software is useless with this issue
T
Tarik Polat
If you want that the clients can see their invoices after every payment just use Stripe. Stripe offers customers log in with their email address to see all the invoices they paid. You can just sent a client portal link of stripe it’s totally free.
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Prashant Mittal HighLevel
Tarik Polat: We made few changes in the IP here. Can you confirm if this is resolved at your ends?
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Jason Cooke
Prashant Mittal HighLevel: Im having the same issue right now. Today 22 Nov 2023
I
Isaiah Spencer
idk why its sending like that, but the problem is at least partly that its http, not https. mine send as https
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Prashant Mittal HighLevel
Isaiah Spencer: We made few changes in the IP here. Can you confirm if this is resolved at your ends?
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Steve Kostrey
I might loose customers because of this.
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Prashant Mittal HighLevel
Steve Kostrey: We made few changes in the IP here. Can you confirm if this is resolved at your ends?
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Brian Lavender
Prashant Mittal HighLevel: has this been fixed? I'm having same issues with the link just going to blank page. no access to invoices etc.