Hi GHL Team,
I’d like to request a feature that allows us to disable automatic receipt emails at the product or offer level.
Right now, we have a high-value customer who enrolls multiple students under a bundled/package price. In this case, they do not want each enrolled student to receive an individual receipt because the students are not the direct payer.
The current workaround is time-consuming and affects our overall setup. We have to disable automatic receipt emails globally, then manually create an invoice, mark it as paid, and send it only when the customer requests a receipt.
We also considered building a form to collect the student information, then automatically generate and send an invoice to the high-value customer for payment. After the invoice is paid, our team would then enroll the students into the course. However, this still adds unnecessary steps for both the customer and our team, especially when the checkout/product flow could handle this more cleanly.
It would be extremely helpful if GHL had an option inside the Product or Offer settings to disable receipt emails for a specific product/offer only, instead of turning it off globally.
Suggested feature:
Add a checkbox or toggle such as:
“Disable automatic receipt email for this product/offer”
This would allow businesses to handle bundle purchases, bulk enrollments, sponsorships, corporate buyers, and special payment arrangements more cleanly without disrupting receipt settings for all other products.
Hope this gets considered. This would save a lot of manual work and prevent confusion for customers.
Thank you,
Clint