Ability to change the RECEIPT template
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Chris Chesar
This is a serious issue for clients using the Payment Collection element in forms - clients have zero control of what shows on a receipt. Form Name, WHY? Other Amount is hardcoded to say "Donations" - "Pay what you can" sales methods are coming back in style and Donation is a BAD word for Stripe. We need more Control of this receipt. Hopefully this happens very soon. Thank you~! 👊�
D
Daniel Aragon
PLZ
K
Kerry Moorse
We urgently want to be able to add in customer VAT IDs and company VAT IDs to these.
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Rah Gardiner
Please please please can we customise the receipt 🙏 🙏 🙏 🙏
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Luke Sherrell
Adding Custom fields to the PDF receipt is essential for European clients. They need to have their company name, and their tax ID displayed on their receipts and there's currently no way to add these details
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Wilmenia Gripper
I would like to see this feature we need to make adjustments for donations.
There's no hidden form setting, product metadata field, or account-level option that controls this. The Collect Payment element, the receipt settings, the products area, and the pricing options on the receipt can be properly set up. The DONATION RECEIPT title, the DON prefix, the From Name, and 501(c)(3) notes are all fields we control.
The item name is the one piece that isn't exposed.
S

Sales & Marketing
Merged in a post:
Allow full customization of the receipt format
S
Stephen Bostian
There are many reasons that a company would want to customize the receipt way beyond what is currently allowed (only changing name of the receipt and adding logo). For instance "Billed To" > "Customer". "Item Name" > "Service". "Price" > "Amount". We are doing donation receipts for nonprofits, so this feature currently won't work at all for us. Thanks!
A
Adrian Sameli
Please offer similar editing capabilities for RECEIPTS like you have already for INVOICES. That should not be too complicated. It's annoying that we have no control over the RECEIPT, not even the sender details.
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Jeremy Creager
need to make this happen.
G
Giacomo Mascherin
Admin (Support) Support GHL
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