WooCommerce Integration Limitations and Enhancements Needed
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Ishan Bansal
Add ability to include product name, quantity, etc., in the order submitted workflow trigger for WooCommerce.
Allow handling recurring or multiple orders from same customer (for WooCommerce). The order submitted trigger won't fire for existing or old customer. Although I haven't tested it via enabling duplicate contacts.
I should be able to delete orders...especially when I delete a customer from CRM that was created from WooCommerce integration.
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J
Jacob Miller
Just spent an hour with Taylor Shelton from support looking for product name, quantity, price etc. Help! We found it in the metadata so it's in HL but we just can't see it in the automations parsed custom fields etc.
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Ishan Bansal
Jacob Miller Hope they fix it asap. Can you tell me the Order submitted trigger fires for you? for WooCommerce orders?
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Robin Tindall
Great start with the Woo integration. I sincerely hope there is already further development in place. I would like to see woo specific actions and triggers in the workflows. We need to be able to work with abandon carts and check outs with links back to the contacts cart page, manage coupons etc etc There is pretty good shopify integration and I am hoping we will see the same with woo in the near future. Good job GHL but please kick on improve the integration
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Ishan Bansal
Robin Tindall Unfortunately WooCommerce doens't have concept of abandoned carts. There are various 3rd party plugins do this but each have different approach for implementing logic of abandoned cart. If HL is to bring this functionfunctionality,ality then they will have to release an extra plugin for abandoned cart.