Twilio Alphanumeric Sender ID
P
Partner Pro Admin
We need this!
The Twilio API makes it trivial to change the 'from' field in an API to some Alphanumeric Text. Professional businesses don't one-way message from a regular mobile number
Shaun Clark
S
Shaun Clark
Partner Pro Admin We always follow the votes and yes it is trivial, but it also has what in my mind is a huge limitation:
Alphanumeric Sender IDs are only available for one-way outbound messages; recipients cannot reply directly to messages. (However, you can provide contact information in your message if you want recipients to respond).
So no two way texting just remember that when you switch to it.
P
Partner Pro Admin
Shaun Clark
Makes sense!
To be honest, we have worked around this a little bit setting up our own custom conversation provider at the moment :)
Once the this ticket is in: https://ideas.gohighlevel.com/apis/p/fix-internal-sms-for-custom-conversation-providers
We will be 95% the way there with our one-way notification messages being branded and having a seperate SMS number for standard conversations
T
Tyler Peck
This is a big feature outside the USA. Most established CRMs have this.
We require this for order/ account updates. So transactional messages.
Please put this into the roadmap.
J
Jordan Cole
Please guys make it work - I've got the agency trial and unfortunetly I just can't use GHL for that. I'm so pissed off...
P
Philippe Martins
I think it's not manageable from GHL.
In Twilio we can read : Messages sent from an Alphanumeric Sender ID do not accept replies from recipients.
So, the conversation with contacts through SMS in GHL can't use that.
A
Alex Jax
Looks pretty easy to implement https://www.twilio.com/blog/send-sms-without-phone-number-using-alpha-sender-and-php
A
Alex Jax
Very important, pleas add it
S
Santos Osazenaye Ogbomoede
Vouch to this request it is necessary for countries without phone numbers
E
Erwan Paste
Hello there. I FOUND THE SOLUTION guys !
Using a decentralized service. I am a French agency and I try that with my integration and it works perfectly ! For the french agency : Contact me ! (This solution also can works with 200+ countries)
And the best is : this settings give us really lower price than twilio ! And works with conversation into GHL ! Contact me at @ohmybusiness on Instagram ! ;)
R
Renato Gervasi
Erwan Paste: give me solution bro
M
Mohamed RACHIDI
Erwan Paste: interested
N
Nejc Poderžan
This is an important feature for Slovenia too, because we are very limited when it comes to phone numbers and also it comes to a problem, when a client's customer replies to a foreign number, the rates are through the roof!
M
Martin Schauer
Highly needed for businesses in Czech Republic, with ID there is no need for introduction in SMS = just one segment = much lower costs of SMS
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