Teams Integration - Expiry Notification only Sent When Meeting Booked
J
Jason Hinsley
Currently, if we have teams integration setup, we are only aware that the integration has expired when an appointment is booked.
This triggers an email to the subaccount with the subject
'⚠️ Action Required: Your MS Teams Integration is Disconnected for [Account Name]'
The email says:
Your MS Teams integration linked to [user email] for has expired, and your video conferencing links are no longer syncing.
This means you may experience:
Meeting links not generating
Clients unable to join scheduled calls
Disruptions in your scheduled appointments
At this stage, it is too late, the appoint that should have a ms teams link does not due to the integration being expired.
It would be helpful to get a reminder before the integration expires so it can be resolved before it causes an issue.
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