After switching to the new Integration UI, we noticed that leads coming from Facebook Instant Forms are not being mapped correctly into the CRM. When a new lead is submitted, the contact is created with blank fields (no name, no phone number, no email). The only information showing is the lead ID (e.g., ybQ6tKLJnjqrTsqljM2j).

However, when we revert back to the old Integration UI, the same Facebook form integration works perfectly, and all fields (name, phone number, etc.) are captured correctly in the CRM.

Details:

Lead Source: Facebook Instant Form

Issue: Contact created with blank information (only Lead ID visible)

Behavior in Old UI: Works normally, full data mapped correctly

Behavior in New UI: Data not mapped, only ID captured

This suggests there may be an issue with the new Integration UI affecting field mapping or webhook data processing.

Kindly assist in checking this issue from your side. Please let me know if you require screenshots, form IDs, or test lead data for debugging.