Feature Request: Self-Hosting Option for Go High Level (e.g. via AWS or Azure) to Support GDPR and Data Residency Requirements
under review
L
Louis Poll
As Go High Level continues to grow globally, especially in the European market, data privacy and compliance are becoming critical concerns for agencies working under the EU’s General Data Protection Regulation (GDPR).
Currently, Go High Level is hosted on US-based servers, which means all customer data is transferred outside the EU. While Standard Contractual Clauses (SCCs) offer a legal mechanism for this, the reality is that many European businesses—agencies and clients alike—prefer or require full data residency within the EU to minimize legal risks and meet local compliance expectations.
👉 That’s why we’re proposing a Self-Hosting Option:
Give agencies the ability to host Go High Level in their own infrastructure (e.g. on AWS, Azure, or another GDPR-compliant cloud provider within the EU or other required regions).
Benefits of this feature:
✅ Full control over data location and security
✅ Easier compliance with GDPR and local privacy laws
✅ Increased trust with EU-based clients
✅ Opens new markets in countries with strict data residency requirements
✅ Reduces friction for enterprise and public sector adoption
This wouldn’t replace the existing cloud offering but would give agencies who need it the flexibility to operate in highly regulated environments—something that would make Go High Level stand out in a rapidly evolving privacy landscape.
If you support this idea, please upvote and leave a comment. Let’s help make GHL even more flexible and future-proof!
Log In
M
Mariah | FG Funnels Support Team
Quite a few of the people in our community are located in Europe, so this is a concern for them. They want to have European servers for data residency.
M
Michiel de AutomateDoctor
In addition to self-hosting, it would be worthwhile for HighLevel to consider directly offering a managed EU region (such as AWS eu-west), without the need for the agency to manage its own infrastructure. With the current context of increased regulatory friction between the US and the EU, having data hosted only in the US is increasingly a business risk for agencies that work with sensitive data (health, in my case) in Europe. Comparable providers such as OpenAI or GitHub have already launched data residency in the EU this year.
M
Michiel de AutomateDoctor
this would be great yes! we need servers located in EU and GDPR compliant
S
Saif Samaan
Australian data hosting should be prioritised. For organisations operating in the Australian education sector, particularly schools and training providers, local data residency is often a mandatory privacy, cybersecurity and procurement requirement (not simply a preference).
Providing an Australian hosting region, ideally through AWS or Azure, would enable HighLevel agencies to confidently serve schools, government-funded education providers and other regulated organisations. It would significantly expand HighLevel’s opportunities in the Australian market.
S
Sunday Matthew
AWS Canada West in Calgary / Canada? I am loosing on clients here in Canada that want's their data in Canada. Can anyone give me any information on where the AWS Data Centre is located in Canada? Is there away to customise using webhook to have the data located here in Canada?
M
Mischa Markus
New supreme court ruling could be a problem for the "EU-US Data Privacy Framework" too, we need EU Server Option without US connection now!
A
Amorena Scamardella
Up vote 100x! I have no better comment than an actual customer's comment to demonstrate the requirement:
"The issue is the USA. The USA currently is demonstrating a total disregard for international law. It is no accident that the EU Commission is ripping out Google Workplace and Office365 and replacing it with Libre Office.
My understanding of the current legal understanding of the USA legal framework is that if data resides on US domiciled servers, it falls under their legal jurisdiction. The EU-US Data Privacy Framework isn’t worth the paper it is written on.
So to be clear, I can’t advise or accept any UK company that I am involved with relying on IT that sits on USA machines. This is irrespective of any data processing agreements in place. It is sad that we are at this place, and I’ve run and owned both UK and US businesses and I am a certified GDPR Practictioner. But the USA has ripped up the rule book.
So my advice to the three British Shareholders / Directors is not to use any Tech that resides on USA servers. I issue this guidance as a Chartered Director operating under the UK code of corporate governance."
A
Anitha Vallabh
The Australian market also requires data residency locally. Many companies are very strict about it especially when they store call records, transcripts etc. for patients or customers. What is the plan to bring data sovereignty to Australian region.
A
Andrew Cockburn
Any updates Abhishek Kumar ? Sales & Marketing
E
Eden Brownlee
also waiting on this one - we just need localised data sovereignty it’s been in “planning” for months for both Australia and EU
A
Andrew Cockburn
Ideally we just need localised data sovereignty it’s been in “planning” for months for both Australia and EU
E
Eden Brownlee
also waiting on this one - we just need localised data sovereignty it’s been in “planning” for months for both Australia and EU
Load More
→