B
Ben .
Please consider adding a “per-sub-account HIPAA option”, where each agency can simply pay for HIPAA compliance on the specific sub-accounts that need it, instead of being forced into the full $297 agency-wide plan.
The current $297 flat fee HIPAA plan might make sense for larger agencies managing hundreds of accounts, but for startups, small agencies, or single-location businesses using GoHighLevel internally, this pricing model is simply unrealistic.
When you also factor in the 30% currency conversion for Canadian users, the cost becomes significantly higher, making HIPAA compliance nearly impossible to justify unless operating at a large scale.
Adding a per sub account HIPAA option (for example, $25–$50 per HIPAA-enabled sub-account) would make GoHighLevel accessible to thousands of small teams, startups, and healthcare businesses that currently can’t justify the $297 jump.
You could even make it annual-only if you prefer with volume breaks and it would still be a win for both sides: users get affordability, and GHL gets more committed, longer-term revenue.
For comparison:
Google Workspace provides a Business Associate Agreement (BAA) at no additional cost.
Zoho CRM includes full HIPAA compliance within its $29/user plan... that’s the entire CRM price, not an extra HIPAA fee.
We’re not asking to change or replace the current structure, the $297 plan can stay for large agencies who need it. But introducing a second, lower-cost HIPAA tier would make GoHighLevel far more accessible to:
  • Small agencies and startups still building their client base.
  • Healthcare businesses and clinics using GHL internally.
Both pricing models could run side by side, large agencies continue with the $297 plan, while smaller teams gain an entry-level HIPAA option
This approach would:
  • Expand your market reach, especially into the growing healthcare vertical where HIPAA is non-negotiable.
  • Attract migrations from platforms like Zoho and HubSpot, where compliance is already included.
  • Increase overall adoption and long-term loyalty, as smaller businesses can start affordably and scale up within the GoHighLevel ecosystethis-And best of all you'll actually make more money this way as more start ups can afford paying you for the add-on.
This isn’t about discounting the platform’s value... it’s about removing barriers, opening new revenue channels, and supporting future growth across all business sizes. Please consider this.