When using sticky contact and the name, email, and phone number is different it should create a new contact or find THAT existing contact. Instead, sticky contact feature is updating the contact information for the contact who is sticky on the browser with the new submission's information. This is a MAJOR issue as this creates a scenerio where the CRM is incorrect and it does not inform the subaccount users that this has happened. You would have to constantly monitor every conversation to be able to tell if this occurs.