I am an Agent of Bouncy Castle Network and we use High-Level software in our booking software.

I have a customer who is having major issues with text message delay notifications.

My customer continues to get text alerts that were not there.

This is customers is getting frustrated as it is becoming constant.

Can you please let me know if you are having any notifications error on your end.

For now I am going to advise the customer I have raised a ticket with you guys and once I hear back from you I will reach out to them.