Add option to send Form Submissions into Conversations
planned
P
Pat Friedl
When a user submits a form, there should be an option to send the form content into the conversation tab as if it was an inbound email so that a user could respond to the submission
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A
Ankit Rauniyar
NEED this!
C
Christopher Cool
Any update on this?
S
Sales & Marketing
marked this post as
planned
S
Shana Davis
I have been waiting for this for over a year. Are there any plans for this to happen? When a contact submits a form, can their form submission be added to the conversations tab? I see a form folder and a survey folder, but when our clients submit a form, I only receive the email reply. If we want it added to the contact tab, we have to download it and then upload it there manually. This is tedious and frustrating.
G
Gavin Kensitt
I agree, and can see this has been an issue for a while. At time of writing its May 2025 and hasn't been implemented. Maybe theres an argument against it but i can't think of it. Seems there are a few work arounds in the comments which hopefully do the trick.
M
Mark Hoffman
please this for the love of god
S
Steven Phan
You guys need to create a workflow to send an event to GA4.
This is what I just did below, not sure if it's working yet or not... but I shall see.
K
Keith Besherse
Steven Phan, result?
V
Vincent Wondra
How is this not default in GHL? This amazes me!
L
Lasantha Jayawardena LJ
I am using this work around to have messages in the conversations tab as Unread.
O
Omer S
This should have been already implemented. Not sure why such a basic thing is not there :(
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