Currently, even if Messenger lead integration is turned off at the agency level in Features & Limits, leads can still come through if the Facebook integration is enabled at the subaccount level. This requires manual auditing and disabling in every subaccount, which is time-consuming and error-prone.

Request:

Please implement a universal override so that if Messenger is disabled in Features & Limits at the agency level, it cannot be enabled or function at the subaccount integration level. Both settings should need to be ON for Messenger leads to be allowed.

Benefit:

This would prevent accidental lead imports, reduce manual work, and ensure agency-level controls are respected across all subaccounts.

We often have FB or IG pages shared across subaccounts so its imperative for opt in compliance and A2P we dont have multiple accounts chasing the same leads.