Support 3+ buttons in Instagram Interactive Messenger
A
Adrián Alcantara Capitan
HighLevel's Instagram Interactive Messenger action currently limits messages to 2 button-style options.
We are migrating our Instagram automations from ManyChat to HighLevel, and ManyChat currently supports 3 or more native button-style options in a single Instagram message on the same Instagram account.
Quick Replies are not an equivalent solution for us because they have a different appearance and interaction style.
We need HighLevel to support 3+ native button-style options in Instagram Interactive Messenger so existing ManyChat workflows can be migrated without redesigning the user experience.
HighLevel Support ticket #6412102 has already reviewed this case. Support confirmed that the 2-button limit appears to be a HighLevel-side limitation rather than an Instagram API restriction.
Please find a ManyChat screenshot as an example and a Loom video comparison (https://www.loom.com/share/9ce74f54e97b4b8888eeb4337a177a94) showing the interaction working in ManyChat.
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