Ignoring external forms submitting if there is no valuable data
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Martin Jokub | AIMastersApps.com
Now every form submit appears in external form submitions - even it is empty.
And the worse part - it creates empty contact. No name, no email, no phone, no any evydence of how to track - just garbage in the CRM. I needed to created an auto cleanup automation for these forms, to check if the email is provided, if not - delete contact... in one day got +500 of such submittions. Just a garbage without any value.
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Andrew Gardiner
Agreed, even internal search forms create blank contacts. It would be good to have an include or exclude list to prevent having to automate deleting all the spurious contact records.
A
Aran J
Also experiencing this!