Resend email to unopened
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Harry Maurer
It would be great to have the ability to resend a second email to those who did not open the first email (resending). Some program I use (including "sendiio") have this option and it helps get the message out to prospects.
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S
Shaun Clark
complete
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Nick James
Shaun is there a way to do this in workflows? for example to optionally be able to resend a workflow email after 12 hours if it's not been opened? The key here is to be able to optionally be able to do this as it will only be worthwhile in certain use cases.
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Prasoon Dadhich
Nick James Yes this is possible. You can use the combination of Wait+If Else action to achieve this. We also have a recipe within the if/else action for to use. After the email action, add the wait step (in the wait step choose event and select Opened there. Please add the timeout too), add the if/else action and create branch on the basis of if the email was opened.
Also we have launched Workflow AI, you can enable that in labs and just write a prompt and AI will create the workflow for you
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Jannah Jabil
any updates on this? Beats the purpose for marketing agencies not to be able to retarget.
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Cristian Mejia
True, for now, i send an SMS that encourages them to open the email. Assuming you guys are not referencing to cold email
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Thibault Weber
build a workflow?
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Anthony Ricciardo
Hello, I would really appreciate some support by voting for this idea: https://ideas.gohighlevel.com/automations/p/new-contacts-followers-almost-usless
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Sales & Marketing
in progress
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Justin Parker
YES PLEASE! This is already a constant contact feature. Thank you HL team!
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Mario Callejas
Yes! The ability to retarget people that missed the first or any previous email on that same "promo" or "event invite"
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Samantha Wheeler
Absolutely need this feature, so many other platforms do.
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Sabrina Bagoje
This is a pretty basic ESP feature. Please add soon!
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