Reply in Thread | Email Builder

Reply in Thread

planned

Robert Szyklinski

PLEASE consider adding the capability to create "reply threads." I'm primarily a cold email agency and I have to use an entirely different application for mailing.

May 5, 2022

Chris Hay

watching

Sales & Marketing

marked this post as

planned

Tim Gutteridge

Looking forward to having this implemented so that we can 'bump' emails without having a new thread!

Michael Romrell

yes please! (note Outplay does this really well, if you want to copy a good implementation from them) Ex: Email 1 (SUBECT: "Hello"), then days later is my Email 2 (SUBECT: "RE: Hello")

Sales & Marketing

Merged in a post:

Add a "reply to" field in campaign settings

Radhakrishnan KG

Currently there is only an option to add a "From" email - But when a prospect replies, i want the email to be sent to another email address.

HIGHLVL-I-3442

April 22, 2021

May 22, 2023

Joanna CDP

Any way to expedite this? It's impossible to be a lead gen agency that does outbound prospecting without the ability to bump an email up, and not having to send an entirely new email with new subject line.

Nicolas Schill

Joanna CDP: FR

Land MAn

Do we have an eta on when this will be implemented? Like poster above, im having to use an entirely different application for emails because there is no "reply" option on the email.

Nagui (AMBI) Bihelek

This should be reported as a BUG because it is a critical feature which every other system handles properly. All our campaigns and contact communication via email should come back to the sender's email by default unless it was explicitly set with a different reply to address. As it is FRANKLY this is NOT USABLE. It scares me to have stuff coming to an email address like this xxxx-smtpreply@replies.msgsndr.com

If I saw an email campaign with an email address in the Reply To which was not the same as the Sent From I flag is as SPAM.

Justin Showers

Yes, PLEASE! We are having so many issues because of the lack of this basic feature. All our emails look like they come from real people in our organization and are sent using these individual's actual email addresses as the "Send From", but not everyone uses HighLevel and those that do are not fans of the Conversations feature and would rather just use their own email clients. Just let us specify the "reply to" address like every other CRM and email platform does. Forcing the whole reply tracking address as the "reply to" is a mess.

Sales & Marketing

marked this post as

upcoming

Nicolas Schill

Sales & Marketing: Guys this is a serious basic thing which every other tool has! Its been 1 year! Time to make the email tool usable for PRACTICAL usage. This is serios feedback because currently the email tool is worth nothing for cold email campaigns..we have to use another tool instead.. Please update!

Denise Ochigbo

Nicolas Schill: I'm in shock that gohighlevel still does not have this feature. I just shifted from woodpeaker and i miss this feature so badly.

and yes it's hard to send cold campaigns without this.

Nicolas Schill

Denise Ochigbo: Exactly.. nobody cares about new features if I have to downgrade basic things like this.

This is because they don´t sit together with people like you and me and learn from specialists.. they just pagework together multiple features without asking specialists

Henry Gilliam [Agency]

Nicolas Schill: so true. HL is ignnoring the fundamentals in favor of attempting to capture new application territory.

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