Overall Email Statistics
complete
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Daina Mundy
It would be good to get a report of statistics for all email campaigns, not just individual campaigns one at a time
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Sales & Marketing
complete
We have ensured that we provide overall statistics for last 7 days and 30 days.
Please refer to the changelog - https://ideas.gohighlevel.com/changelog/email-campaign-statistics-dashboard.
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Alejandro Nino - BAM
Hi team, it would be great if we could as well be able to see it per person, so if we have 400 people, be able to know who has seen all the emails, who has not seen any email, who has clicked, not clicked, maybe even a % of how much have they been able to open our emails. Thanks for your job!!
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David Hall
It seems like this would be an obvious as much as we place focus on email deliverability, quality, etc. and how easy it is to get locked out of email sending because of infractions.
There should, at bare minimum, be easy reporting dashboard inside the reports area to run reports on emails and be able to see campaigns, emails, etc. that aren't performing well. There should also be dashboard widgets for campaigns, automation, and bulk actions that allow us to filter by email to quickly see stats on the dashboard.
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Sales & Marketing
in progress
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Brad Schipke
Sales & Marketing I'm hoping you get to these email updates as well: https://ideas.gohighlevel.com/email/p/email-reporting-link-clicks
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Brad Schipke
The email statistics are definitely not propagating correctly either because it only shows/calculates the open/click rates for the day the email is sent...not any opens after the sent date...so you don't get a full picture of how the email is being opened over the long term. (unless it is calculating it, and just not showing it on the graph)
I'm coming from ActiveCampaign where you can see unique open + unique click rates across time...giving a truly accurate number – frankly the statistics right now seem so off that it's hard to trust and make decisions off.
Looking forward to your work on this! Thanks for making it a priority.
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Mariah | FG Funnels Support Team
This is so necessary. I can't go a week without being asked about this. Our users want to be able to see the overall email stats for all emails sent from their subaccount (this includes campaign emails, workflow emails, emails sent from the contacts section).
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Marisa Amirian
Mariah | FG Funnels Support Team Same here. I can't get a client off of mailchimp because their analytics are so superior to HL.
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Sales & Marketing
Merged in a post:
Full Stats For All SMTP Providers - Deliverability / Bounced Stats Missing
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Raelyn Tan
I can only see opens and clicks, the deliverability / bounced / complaint stats are missing and only available for LC Email or Mailgun, but I don't want to use those providers, I want to use Amazon SES. Could we make the full stats for all SMTPs available please?
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Sales & Marketing
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Sales & Marketing
planned