When somebody provides a response that when somebody provides a response that Eliza does not understand, she provides a clearly robotic response that a person would not provide. We need the option of being able to either manually adjust the response and or have the person continue to the next step in the workflow so that we can set up our own next action. So for example if somebody gives a response that she does not understand I would want the person to move to the next step where I can notify my team to take over manually rather than having her give a clearly chat but style answer when I wanted her to sound like a human