Remove Credit Card Requirement for $0 Transactions After Applying Coupons
in progress
P
Prince Zeeshan Ali
Currently, when a coupon code brings the total to $0, the system still requires customers to enter credit card details. This feels unnecessary and can be frustrating for users.
Why This Matters:
• User Experience: It adds an extra step when no payment is actually needed.
• Efficiency: Streamlining the process could reduce cart abandonment and improve customer satisfaction.
Suggested Improvement: Remove the credit card requirement for transactions where the balance is zero after applying a coupon code.
This would make the checkout process smoother and more intuitive for everyone. If you agree, please upvote!
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S
Sales & Marketing
in progress
J
Jeff Schniers
This is the only reason i cant use ghl for my clients. They noticed this issue and immediately got upset and felt uncomfortable with the system as a whole. Its a bigger issue than youd think
A
Anthony Hunt
really important