Option to exclude countries from live shipping rates using Shippo in Ecommerce
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Tim Steckel
Right now we can display live shipping rates, however this only works for countries that have a carrier and are selected inside Shippo.
However, Shippo requires a mandatory default rate that is applied to customers who are not in a country that gets a live shipping rate.
So for example: Shipping in the USA works through live shipping rates - all good.
but a customer from a country in Europe or elsewhere would see the default rate set in Shippo instead. That is not feasible or customer friendly.
The default rate will be shown for all countries, that are not included in the live rates. Which can be a lot of different countries, far away. (That's why we don't ship there)
So the only way to prevent sales to those countries would be to set the default value super high, so the customer essentially thinks "it's too expensive".
Otherwise the customer could just select the default rate and purchase but we would not be able to fulfil their order.
That is not ideal.
We need the option to disallow / allow countries that can be selected in the checkout process. If people couldn't select their country, the default rate wouldn't be shown.
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Duane Winkel
We need to be able to set the countries for the shipping dropdown.
I only ship in the US and don't want to build custom work arounds for other stuff.
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Phillip Crawley
Amen! Before i can even make use of the stores feature i need the option to be able to prevent people who live outside of Australia from checking out. It seems crazy that in the "Zones" screen you can't just select all the countries you do not want to ship too so the checkout is disabled.
Essentially if the user tries to checkout in a country you do not ship to the checkout button would disappear & the user would see a message like "sorry we are unable to ship to your country at the moment".
BTW I cannot even get live shipping rates to work correctly in Australia via shippo :(
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Tim Steckel
Phillip Crawley Shippo is a nightmare - we have used WooCommerce and Shipstation and it works well. Shippo doesn't even provide the basics at the moment.
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Phillip Crawley
Tim Steckel You can use woocommerce with GHL?
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Tim Steckel
Phillip Crawley that’s not integrated with HL.