One Click Upsell For E-Commerce (enhanced) - Dynamic, Split testing, Analytics
D
Don Wilson
The existing Upsell element is a good start - but it is missing key capabilities when compared to One Click Upsell (OCU) on Shopify. Right now you can only choose one specific product to upsell regardless of what the customer purchases.
We need the ability to have (1) dynamic upsells, (2) Split testing, and (3) Analytics
(1) Dynamic upsells - the ability to make the upsell page or product that shows after checkout to change dynamically based on what the customer purchases;
(2) Split testing - the ability to do split testing so that we can, for example, choose two different upsell options to show up depending on what the customer buys. Then they would split the post-purchase traffic (i.e. 50/50).
(3) Analytics with conversation stats recorded, etc.
This is the Ecomm version of funnel page testing (just a bit more dynamic based on product purchased) and where OCU on Shopify is heading.
If this is an element / widget capability, it could be added in multiple places in the Post purchase flow (after checkout) including:
Upsell page > Downsell page (if they don't take the upsell) > ThankYou page
See OCU screenshots attached.
For reference, Here is version1 that GoHighLevel implemented which is a great start: https://ideas.gohighlevel.com/e-commerce-stores/p/one-click-upsell-for-e-commerce
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S
Sales & Marketing
Merged in a post:
Upsell product setup
G
Gerson Ramirez
The upsell option needs improvement, since I have many variants in a clothing store Size and color, and by default when I open it I get the one that is out of stock, that makes this option useless. It should be more versatile, letting me choose the combination of variants that I want, so that I can put what I need to sell more.
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J
Josh Lenz
Split testing is needed immediately!