Images for Variants in Online/eCommerce Store
under review
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Karen King
As per other ecommerce stores, when you choose a variant, an image of that variant displays, which in GHL at the moment the variant selection and the images are independent of each other which is confusing.
It would be great to be able to link images with the variants so they display when chosen
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R
Ron Hill
100% - this is definitely confusing for the customer when they select different variants, but they are not linked to the product image. You have the option to add a different picture for each variant so why is not linked and update on the site?
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Sales & Marketing
marked this post as
under review
A
Andrew Crocker
This issue is preventing me from going live with my site. I have sent my website to friends and family and they all said this was super confusing. I can't imaging the flood of complaints I'd get if I'm running ads to my site :P
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Sales & Marketing
Andrew Crocker: lets connect on a call to discuss all the usecases: speakwith.us/shivam-vatsa
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Don Wilson
Yep, this leads to unhappy customers. For example, when a product variant 'Format Ebook' is selected in the cart, the 'Audiobook Format' image still shows up in the carousel because the image carousel isn't tied to the variant. This causes a confused customer (and thus unhappy) because they think they get both formats even though they've only selected one of the formats. I used variant 'Book Format' as an example, but is true for any variant defined.
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Jacob Frazier
Surprise this is not a feature... Difficult to know which product you are actually looking at when in a GHL eCommerce store with multiple variants of each product...