B
Bryce Claudin
We’re a home service business, and most customers view estimates on their phones. Without descriptions, clients don’t see the details of our services, causing confusion and extra back-and-forth.
Impact:
  • Customers don’t get enough info to make decisions.
  • Without detailed descriptions, clients may misinterpret what’s included. This leads to unnecessary complaints and wasted time.
Solution:
Show product descriptions on mobile, so clients understand exactly what they’re agreeing to when accepting an estimate.