Sound notification for lead connector mobile app
Justin Moore
I am going to cancel my subscription because there seems to be no way to get a sound notification with the lead connector mobile app. It is great that all my communications are on one platform, but if I have no idea I am getting a message it is completely worthless. I cant just keep manually checking my conversations tab in the app there needs to be a sound notification.
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Emmanuel Joseph
YESSS PLEASE! It looks like the leadconnector app only sends notifications to 1 account. I have multiple accounts in there that I need notifications for. Please fix this bug.
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Pallavi Kothari
Merged in a post:
Adding sound notofications to lead connector
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Izzeldeen Abugharbiyeh
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This additiinal feature qill make it easier to repond quickly. I highly encourage adding.
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Jason Dueck
Have you tried setting up a workflow for this? Whenever you get inbound mssg then to be added to a workflow where you receive an internal notification? Works for me.
Lee Sawyer
Jason Dueck I have tried this, but it doesnt notify on the lead connector mobile app for some reason, only on the desktop web app.
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Jason Dueck
Lee SawyerJust double checked. It certainly works. in a workflow when you want to be notified just add 'internal notification' as an action. Fill in the details and it works . . . for me anyway. I'd say check your push notification settings on the phone if it's not working for you.
Lee Sawyer
Jason Dueck I have double checked, uninstalled app, reinstalled etc and never receive an “internal notification” on the app despite checking user settings, notifications etc.
I’ve set it up for a sms for now as a workaround, which works. However I have just noticed it doesn’t trigger for the WhatsApp messages, so now need to do more digging on the trigger for those as it doesn’t appear that this falls under the “customer replies” trigger under automations 🤷♂️
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Jason Dueck
Lee Sawyer very odd. Seems like an anomaly. I'd check with support nxt, but I'm sure you already did. Sorry wish I could help
Lee Sawyer
I thought I had a setting wrong! I’ve been digging through everything and checking and couldn’t see a way of getting app notifications.
Surely this can’t be right!?
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Trey Sobers
Lee Sawyer it's not right. App notifications certainly do work for me and all our users
Lee Sawyer
Trey Sobers I’ve now finally got it working. Took about 3 re installs of the app but it’s working 🤞
I’m leaving my manual sms notification on in the meantime to confirm it stays working though 😂
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Niklas Radatz
Lee Sawyer what helped you getting it worked? It doesn't work for me too!
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Rami Murad
Niklas Radatz me neither for whatsapp replies
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Stephanie Smith
Lee Sawyer how did you end up getting this working? I cant get the notifications to work either