Please! This is badly needed for businesses with multiple departments. It’s very messy having all conversations in one inbox. When a contact replies, the team won’t know who it’s for unless they check the three dots every SINGLE DAMN TIME, which is very inconvenient.

I hope GHL improves the inbox management by allowing each phone number to have its own separate inbox visible only to the phone number owner, while keeping the team inbox accessible only to admins. Three staff members sharing one inbox is just not efficient.