My client would like GHL Conversations to support separate chat tabs or inboxes per assigned employee phone number instead of combining all replies into one shared conversation thread.

Current issue:

When contacts text employee 1 such as E1, E2, or E3, all incoming and outgoing messages appear in one shared chat. This causes confusion because all Employees see and work from the same conversation thread.

Requested functionality:

* Each employee number should have its own dedicated conversation thread/inbox.

* If a contact replies to E1's number, the message should appear in E1's direct chat only.

* The same applies for E2, E3, and other Employee's numbers.

* Management should have a separate shared/monitoring view where they can oversee all employee's conversations without interfering with employee-specific chats.

* Employees should not share the same active conversation thread with each other.

* The goal is to separate conversations by assigned number/user while still allowing upper management visibility across all chats.

This would work more similarly to platforms like Intercom or Dialpad, where conversations are separated by assigned agents or phone numbers instead of merged into one shared inbox.