Multiple Voicemails for Out of Office
K
Keaton Administrator
It would be extremely helpful for users to have multiple voicemails saved that they can have for specific clients, but especially as an out of office temporary voicemail. They can then set the out of office voicemail to run for a specific time period while on vacation without having to re-record or re-save another voicemail.
One a side note, it would also be cool to cater your voicemails to your different lines of business. For instance, I'm insurance, and would love to have a different voicemail for my Life Insurance clients than my Medicare clients.
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Nikki Hannaford
I agree here, and have had a similar request. Details as follows:
Automated voicemails when clients don’t pick up
When a client doesn’t answer a call, we currently leave the same voicemails over and over. Since our clients are at different points in their intro offer journey, it would save us a lot of time if we could:
- Set up a bank of pre-recorded, personalised voicemails
- Select the right one depending on where the client is at (e.g. just booked, mid-offer, offer ending soon)
- Send it automatically, or with one click, instead of recording a new message each time
- Ideally this could be a preselected option that triggers when a call isn’t answered, with automated personalisation (e.g. the client’s name).
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Alex P
That would be extremely useful for specific periods like Holidays and then go back to the normal voicemail :-).