Incorrect DND actions
T
Tyler Zegil
The system has been incorectly DND ing messages for a long time. 3 major ways
- The wrong messages... Today someone sent me a đź‘Ť and GHL marked the person DND
- Yesterday I manually removed a random tag and it DND the contact and said the contact opted for it but they did not
- in the past I have manually turned on a single DND channel and it DND on all channels. Then I have to remove all DND, THEN I go back to add the one channel DND it it will work
MAJOR MAJOR problems here. This has been broken for a long time and seems to be getting worse. If not worse then it is at the least a continued problem.
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K
Kristen Guymon-
Yes please address this issue!
S
Sharee Pack
Inam having the same concern.