In App Notification Sounds on Web Broswer
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Christen Robinson
We need to get sounds for In App Notifications on the web browser. We use Google Chrome and have the chrome settings turned on to get notifications, sound, use the microphone, and camera for Highlevel but because there's not an option to turn on sound in the HL Notification Settings. For instance when we can get internal notification alerts for when customer chats in Conversations or we get a New Lead which triggers the in-app notification to be sent internally to our users, we can get sound alerts on mobile because we turn on notifications and sounds on our mobile device. We need this also for Desktop as many of our users don't use their phone but just use the desktop app and it would be helpful to hear an alert on Desktop or from the Web browser rather when internal notifications go off.
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Eddy Devedzic
It’s incredibly frustrating to offer our clients such comprehensive solutions, only to have the most basic, fundamental feature—getting notified when a lead texts—fail to work. This is truly disappointing, and I really hope this issue gets resolved as soon as possible.
The sound quality and connectivity is bad most of the times as well. Hopefully this improves as well.
Shaun Clark
Core Platform
Eddy Devedzic It is on our roadmap and we will look into this. Thank you for your feedback.
Susmitha Damarla Karthik Anand (HighLevel)
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Eddy Devedzic
Core Platform it’s a very basic feature that should get released right away. The connection is also bad I hope you guys are working on that as well
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John M
Core Platform like having a phone that doesn't ring. not a small oversite
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Luke Smith Owner
Need this asap please. And an indicator on the browser tab if possible.
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Jason Hulme
I need this too
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Layne van Rhijn
Would love this as well. Missing chat and SMS notifications left and right.
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Matthew Groves
Yes we would love a far more obvious notification when getting a new SMS or WhatsApp message from a customer.
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Christina Hawkins
Please add this app. We keep GHL open at all times but we have other works so we don't notice a reply or call until we get back to the app. I would love a notification pop-up or chime each time we get a new conversation, especially phone call.
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Zhong Shi Chua
yes please need this asap. super simple yet important and good feature