Folders in Agency Admin for Sub-Accounts
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Chris Morris
Can we create folders somehow in the agency settings for sub accounts? For example, if I have a company that has several sub-contractors that have their own account, it would be nice to put them all under that company folder.
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Keith Besherse
Related (not duplicate): https://ideas.gohighlevel.com/saas/p/sort-between-saas-clients-and-non-saas-clients
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Keith Besherse
I would appreciate this enhancement for my inactive/paused/potential accounts which are useful to me in some way but mean I have to scroll quite far to find my active customers!
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Keith Besherse
Equally if not more important are my various agency and test/demonstration accounts. I don't want to be required to scroll past those every time I am looking for my active client accounts.
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Keith Besherse
I also have accounts that are pro-bono or acts-of-service which I want to group separately from my full-price paying clients.
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Keith Besherse
Shaun Clark, is this feature part of the plan for Core Platform enhancements during 2025?
Significantly, being able to put my (DFY) agency service clients in a folder at the top of my account list would optimize my ability to switch between them when providing services without having to scroll past all the SaaS/DIY accounts in the list.
RevEx Group Sales & Marketing Varun Vairavan Robin Alex Chase Buckner
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Keith Besherse
An example use-case. I want to turn on the new Task UI for my accounts. But accounts that are inactive or paused aren't important. Test accounts and demonstration accounts aren't critical. I want to update all my SaaS clients, then my agency clients, then pro bono client accounts. The SaaS mode filter is only a partial solution, especially since I cannot right-click the Switch to Sub-Account button. Shivam HighLevel
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Keith Besherse
Sales & Marketing, Core Platform, Shivam HighLevel, Chase Buckner, Ryan Howell, Varun Vairavan:
On the ideas board/roadmap, could we get a category/categories for agency-level administration & suggestions regarding management of the ideas board?
This suggestion does not fit in the categories App Marketplace, SaaS Mode, Prospecting Tool, Onboarding (well, maybe this one)...
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Ivette Dominguez
This would really help to organize and group sub-accounts. Our agency wants to start selling our SaaS product, however, we have marketing clients using our system and we would like to be able to group all SaaS accounts together.
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Chris Morris
Thank you for the idea. Can’t the sub account owners just change it themselves though? That seems to be what happens. And a set of folders would really clean up my list view of accounts.
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John Demitri
What about using a naming convention that uses the alphbetical order to have the sub accounts come under the main.
Ex: 001 Main - (Account Name)
001 Sub - (Account Name)
001 Sub - (Account Name)
002 Main - (Account Name)
002 Sub - (Account Name)
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Keith Besherse
John Demitri, Because the Sub-Account/Location name is tied to Friendly Business name which is visible to the public.
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Keith Besherse
John Demitri There are no account tiers within the agency account. There are only accounts. Not accounts and sub-accounts. (Subaccount is a misnomer.)
Patrick Allmond Charles Higgins Shane Boulds Alastair Macartney Mark Wieggers Kerry Taft Xavier Finch