C
Cory OMalley
Hi GoHighLevel Team,
I’d like to formally request that you add
VIN‑driven field/service‑operations tooling and job‑level profit tracking
to the platform, similar in spirit to what apps like
ShopMonkey, Orbis X, Urable, and Mobile Tech RX
offer—but fully integrated into GHL’s existing CRM, marketing, and automation stack.
Today, many auto shops, detailing companies, and mobile‑service providers are choosing those niche platforms because they provide:
  • VIN‑driven, on‑job workflows
    with photo/document capture, damage logs, and in‑app job approval tied to the vehicle.
  • GPS‑based route planning and map‑view scheduling
    , so mobile crews can cluster jobs and optimize travel without leaving the app.
  • Job‑level profit reporting
    , where revenue, materials, consumables, and tech pay are tracked per job to show true margin.
  • In‑app tech pay management
    (hourly, commission, flat‑fee) with pay logs tied to completed jobs.
  • On‑the‑job payment processing
    (card readers, digital signatures, tipping) for mobile or off‑premise jobs.
  • Inspection and recon workflows
    with checklists, before‑and‑after photos, and condition‑based pricing/estimates.
I’d especially like GHL to
add VIN decoding directly inside the calendar and customer/contact profile
, so that when a business enters or scans a VIN, GoHighLevel automatically populates
year, make, model, trim, engine, and body style
right in the contact record and appointment. This would let teams instantly see the vehicle tied to the lead, job, or customer and use that data in automations, estimates, reminders, and job workflows—without needing a separate VIN decoder.
These capabilities are
not currently available natively in GHL
, so teams in these verticals either stay on niche tools or build clunky workarounds with Zapier and custom fields. By embedding similar field‑operations,
VIN‑driven
workflows, and profit‑tracking features directly into GHL, you would:
  • Capture a growing segment of
    auto, detailing, and mobile‑service businesses
    that already relate to GHL’s marketing and automation strengths.
  • Offer a
    true end‑to‑end platform
    —from lead capture, to scheduling, to on‑job execution, to job‑level profitability and payout—
    with VINs decoded and visible right in the calendar and customer profile
    .
  • Reduce churn, because customers would no longer need to juggle multiple systems for field work and reporting.
If helpful, I’d be happy to provide a short list of specific use cases and workflows (e.g., “detailing job from lead to completed job with VIN decoding, profit tracking, and in‑app tech pay”) to help prioritize development.
Thanks for considering this enhancement. I believe it would significantly strengthen GHL’s position in verticals where mobile teams and job‑specific, VIN‑driven operations are critical.