We need the following:

How do I know from the AGENCY VIEW who those clients are and from what sub accounts are they from?

This has been originally suggested by Duncan Trevithick on this thread: https://ideas.gohighlevel.com/users-permissions/p/audit-logs-login-trails - but I confirmed with GHL support that this hasn't been implemented yet. Feedback thread has already been marked completed.

This is a great feature to be implemented as we just recently received a chargeback request from one of our clients.

Duncan Trevithick | June 29, 2023

Can the audit log include IP address? In case of chargebacks where the user claims they haven't used the platform, IP address is one of the key bits of evidence the banks ask for.

Please also address the API functionality to include information about the user who performed a specific action within the application. Presently, the API only provides timestamps without the corresponding user ID for the action. While this information is visible in the audit logs, it is currently absent from the API responses.

Is this still in progress?

audit log needs to show ALL events created, updated, deleted, by ALL Staff under each sub-account; difficult to see who is creating, editing funnels, calendars, etc. would be much easier to be able to see all of this in the audit logs before diving into each sidebar menu category to find out

Audit logs should show task completed date. This is vital for tracking user productivity.

Can we have the audit logs not just show the workflow "ID" but the name of the workflow that we have named it, or have the ability to find out what the ID is for that workflow in settings or somewhere. It shows in Audit Logs that a contact or task etc. was done by a workflow but we hav no idea which one. Can we also export audit logs via CSV.

Any way to have the ability to filter via triggers (there is no current way to see how an opportunity or contact goes into workflows via what trigger except going one by one into the more details in the History section of Automations... If we could filter that all of these contacts went into this automation via this trigger that would be great. Only way to filter currently is via actions. If we can do this in audit logs that would be greatly appreciated.

Here are two basic functionality requests (and two nice-to-haves):

3: Oh, Would love to be able to manually change the "FROM" identity and email at all times.