[Account Login] Ability to login as a user
complete
C
Clark Keller
It would be useful to be able to log in as the user of a sub account. To be able to see what they see and to test. Now that we have 2FA we can't do that .
HIGHLVL-I-5364
Log In
Core Platform
complete
A
Andrew Woods
Zachary Kitchen Any additional info how I can access the feature via that beta url? I've navigated to the users section (using that url) in agency admin and in a sub-account and can't figure out a way to log in as another person. Thanks in advance for any direction you can provide!
Z
Zachary Kitchen
Andrew Woods: Once your logged in as an agency admin, click your avatar on the top right hand corner and click on "Login As"
A
Andrew Woods
Zachary Kitchen: Strange, doesn't appear for me. Hope it makes it out of beta soon though, will be very helpful!
Z
Zachary Kitchen
This is available under https://beta.gohighlevel.com
A
Andrew Woods
What's the status of this? It would be very helpful to see what our clients see (without needing to setup fake users).
Core Platform
in progress
Core Platform
Merged in a post:
LOG IN AS USER FUNCTIONALITY - FOR AGENCY USERS
D
Declan Clifford
It would be amazing to utilize a "Log in as" type feature for agency users to quickly be able to replicate a users access level and CRM functionality. - Agency Users can utilize a clients "view" of the back end to explain things via screenshare/screenshot
- No more confusing permissions explanations
- Easier to troubleshoot user issues with wide range of possible permissions set ups
HIGHLVL-I-4145
Core Platform
planned ( q2-22 )
R
Ryan Archibald
The simple way around this is to either assign yourself as a user in that particular clients account, or you create a separate user specifically for these purposes. You can also go into your accounts section and visit any of the clients systems to see what they see. If you really want to see what they see, dont don’t sign in through GHL, sign in through your SaaS link. (app.mysaas.com)
A
Andrei Vodā
So important! Being able to access the user's accounts will vastly improve the service we can provide them, It will aslo help us test their accounts and make sure everything is working properly.The more access we have to their accounts, the faster we solve their problems and the longer they will stay subscribed on the platform.
m
mary cosima
Ahh that is extraordinary thank you ! Useful for extraordinary requirements as well ! 1v1 lol
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