Use the chat Icon to Differentiate Different WhatsApp Number, and Allow to select whatsapp number in conversation window
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John Yao
We noticed that, when we use different whatsapp number send to the same contact, we can not differentiate easily the message is sent from which number, we have to hover on the message and click details, then we know, sine we have the information it is from which number, can we use the first digit and the last digit to show on the Chat icon? Where currently it is showing as a ?, ? will be shown if it is sent via Whatsapp Template/Flow, or from WhatsApp App.
It is another differentiation mechanism besides the user differentiation, this is for Template message and message sent from Whatsapp App.
Please take note the screenshots I sent in are the conversations for the same contacts from 2 different whatsapp numbers.
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John Yao
Also, in the conversation page, for whatsapp, we can not select which whatsapp to send, for now, it will use the last messaged whatsapp number to send, which is the same as intuition, may think of way to show more explicitly.
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Really need this. We manage multiple WhatsApp numbers for clients and it's confusing when you can't tell which number sent what. Having some visual indicator on the chat icon would save a lot of time instead of hovering for details every time.
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John Yao
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL Hi Eddy, please up my thread since you also agree my opinion.