TikTok Messages Integration with Conversations and AI Conversation Agent
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Onur Erdem Erdur
I would like to submit a feature request regarding TikTok messaging integration inside GoHighLevel.
Currently, TikTok messages are not fully integrated into the Conversations system or AI automation workflows. We would like TikTok messages to function similarly to other communication channels such as Instagram, Facebook, and SMS.
Requested Feature:
Add TikTok direct messages into the GoHighLevel Conversations inbox
Automatically sync TikTok messages with contact profiles
Allow TikTok conversations to be assigned to AI Conversation Agents
Enable AI agents to automatically reply to TikTok messages
Support workflow triggers and automation based on TikTok message activity
Maintain message history within the contact timeline
Reason for Request:
Many businesses receive a large volume of leads through TikTok. Integrating TikTok messaging into Conversations and enabling AI automation would allow faster responses, improved lead qualification, and centralized communication management inside GoHighLevel.
This feature would significantly enhance social media lead management and automation capabilities for businesses using TikTok as a primary marketing channel.
Please let us know if this integration is planned or currently under development.
Thank you for your continued support and innovation.
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Sales & Marketing
Merged in a post:
TikTok Messages Not Displaying Properly on Mobile & Sync Delays in CRM
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Diana Panaghiu
We’re experiencing multiple issues with TikTok messages on mobile devices:
– When opening a TikTok conversation on the phone, the chat content does not load at all. It only shows the contact name, without any messages or TikTok icon indication.
– Some TikTok messages do not appear in the CRM immediately and only sync after we reply to the conversation.
– In certain cases, TikTok messages are displayed as “undefined”.
These issues occur specifically on mobile and impact visibility, response time, and message tracking. Please investigate the TikTok mobile sync and display behavior.
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Amir Omar
The fact this doesn't have more traction is insane. I get all my leads through TikTok. Please let us integrate.
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WEALTHNAIRE ENTERPRISES
NOW YOU ON TO SOMETHING HERE!!!! LOVE IT...I AGREE. CAN WE ALSO ADD A WAY FOR CHECKOUT LINKS
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Our clients are getting serious lead volume from TikTok now. Having to jump between platforms to respond kills conversion rates. The AI agent piece would be clutch too since most TikTok messages are pretty similar qualifying questions.
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Samantha Wong Crunch Team
Raise a ticket, it gets to their team faster