Specify a Separate Sending Email for Each User on User Profile
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Jason Levine, NREMT
I've noticed an area in our system that could greatly benefit from an enhancement, particularly in terms of professionalism and email management.
Current Situation:
As it stands, the email linked to a user's account is automatically set as the sender email for all outgoing communications. This setup poses a challenge when the only available email is a personal one, which may not always convey a professional image.
Proposed Solution:
I believe it would be highly beneficial to integrate a feature that allows users to specify a separate sending email within their user profile. This would enable users to choose a more appropriate, professional email address for business-related correspondence, separate from their personal or default account email.
Benefits:
- Enhanced Professionalism:Users can maintain a professional demeanor by using business-specific emails.
- Flexibility:Offers flexibility for users who manage multiple email addresses for different roles or departments.
- Efficiency:While it's currently possible to manually change the sending email for each email sent, this process is cumbersome and not practical for regular use.
Implementation Considerations:
- This feature should allow easy switching between different sending emails.
- Ensuring security and privacy compliance when integrating multiple email addresses.
- I believe this enhancement will significantly improve our email communication process and present a more professional front to our clients and partners.
Looking forward to the community's thoughts and any additional insights!
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Michael Holt
Yes, agreed. This is especially important in the agency model, where I may have multiple companies, and with each company, I need to send out from a separate e-mail domain. As it stands currently, I cannot choose a different e-mail address when sending, and I cannot change my e-mail address in my profile, as it changes it in every instance where my profile is found.
Due to this limitation, I have to go outside of GHL to send for some businesses, so the conversation thread is now initiated outside of GHL.
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Blaine Thompson
I really need this feature for our team
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Marcel Lee
I agree. Each user should be able to send and receive from their own email and the same goes for texting/sms. Why else is GHL asking for this information when setting up employees?
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Mike Cuypers
This is really bothering me to!
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Tiyana Robinson
Yes!! Need this feature for my team!