Select WhatsApp number (“From”) in Conversations, by contact/SDR
A
Aquiles Casabona
In Conversations (GHL) we can choose the sender number (From) for SMS from the numbers enabled on the account. However, for WhatsApp this selection does not appear—the system always uses a single default number.
Problem:
It isn’t possible to choose which WhatsApp number to use in a conversation with a contact. We need each SDR to message from their own number (already provisioned in the WABA – WhatsApp Business Account), preserving identity and per-number history.
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