Search Past Conversations for Specific Text
under review
B
Brad Bingham
The ability to search past conversations for specific text so youre not sifting through thousands of conversations
HIGHLVL-I-7006
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C
Ciera@ShieldWolf Strongholds
Why isn't this already a thing?
R
Rachel Steinmetz
Being unable to type a word and search everyone that's received a message from us with that word is very frustrating. Please add this feature.
J
Juan Platero
An alternative would be to extract the conversations and filter it yourself.
there's an app in the marketplace to export conversations, so what i basically do is import the CSV into an excel and filter.
D
Daniel Greenhow
2X Types of searches needed.
- at all conversations level
- search in one contact's conversation for the keyword
Use cases:
- For example I remember that I spoke to someone about golfing but I can't remember who. So I go to conversations and search for the word golf to see any mentions of the word in any conversations with all contacts.
2.) For example I know I spoke to Joe Bloggs about golf but can't remember the full details of what was said, so I open Joe Bloggs' contact record and search for keyword golf and it shows each email, and SMS etc for any mentions of the world golf.
R
Rachel Weiner
This is a MUST, we simply cannot try and scroll back and back and back on a convo with a client. We really need this to filter keywords in a past conversation!
Core Platform
Merged in a post:
Search in Conversation
M
Melissa Blair
Now that conversations are all being brought into 1 stream, it would be amazing to have a search feature for that stream. I had that exact problem yesterday where I was looking for a text conversation that happened months ago. If I could have searched for a word I know was in that conversation, it would take me there.
HIGHLVL-I-302
Core Platform
Merged in a post:
Searching by keywords in conversation mode
i
info@marketingax.com
Would love to be able to type in a word (not just a name) in the search bar in conversation mode. I have over 1800 conversations going on and cant go back to find anything!
HIGHLVL-I-2778
J
JD Bock
This is one of the best features you could add to complete the all-in-one inbox. MUST HAVE.
C
Colleen McCartney
THIS WOULD BE SO HELPFUL!!! So useful!
Core Platform
under review
R
Rachel Steinmetz
Core Platform This was under review in 2022. Is there an update?
M
Marcel Samyn
Core Platform updates?
T
Trystan Auddino
Core Platform Any updates this is the minimum requirement for a CRM. How can you manage a business without being able to recall and find past conversations.
Even start with searching SMS only, then Whatsapp, then Email and expand the feature as you go, but it needs basic search functionality.
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