Currently, all users assigned to a sub-account receive notifications for every activity within that sub-account, regardless of their involvement. For GDPR compliance and user privacy, it is essential to have an option that restricts notifications (in-app and email) so users only receive alerts related to their own assigned contacts, conversations, or activities. This will prevent unauthorized access to sensitive information and ensure legal compliance for businesses operating in the EU and other regulated regions.

Why this is important:

Prevents users from seeing confidential information about other contacts

Ensures compliance with GDPR and other privacy regulations

Reduces notification overload and improves user experience

Critical for agencies and businesses handling sensitive client data

Please consider implementing more granular notification controls to address this urgent legal and operational need.