For over a month now it's not even possible to reply to the same thread a person replied to (after receiving an automated email)

Support has known about it for 1-2 months & still nothing.

Hard to understand how GHL is functioning without such a crucial feature

I, like many others, need this functionality. It’s a significant issue that forces me to use a different platform for email workflows because GHL lacks this basic but crucial feature. It's extremely disappointing to set up my entire business on your platform only to find that it can't support such an essential task — sending sales emails in workflows and following up within the same thread. Please, GHL, address this! This feature is a must-have.

same problem for me

Still missing this feature even though it was marked as complete. Started a new "idea thread" for workflows if anyone wants to leave feedback :)

Any progress? This would be very useful so the recipient doesn't have to search any other emails from me after a follow-up reminder email. It would seem a lot more human than always starting new threads.

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This is sorely needed, please bring it to life!

Seems this was only completed/updated in Marketing > Email Campaigns...

To be clear, this still does not exist in Automation > Workflows - correct??

Could someone please clarify why this wouldn't be enabled there and/or if there is any workaround to this until its updated.

For ex: If you create an outbound sequence (via Automation/workflow), every email will be sent separately - no way to merge or reply/create thread.

Any help would be appreciated, this a big blocker for us.

Can we get this same feature for workflow emails? We have the issue of the reply-to email not being where we want it to go all the time. This would be a life saver.