Notification Controls
R
Robert Carter
When any communication comes in, it is added to everyone's notifications. I know we can turn on the see only my data option but our team members need to be able to see information on other members leads/appointments.
I have created automations which provide them notifications but of course these get lost in the barrage of other notifications they get. It would be great to have a "turn off automatic notifications" so that we can use our automations/workflows to determine who gets what notifications. I'd even be willing to provide the templates for those automations for others as this seems to be a big issue for many others I have talked to.
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S
Sales & Marketing
Merged in a post:
Filter conversation notifications by user when multiple users are in one location
K
Kalon B. Goodrich
My understanding is that when there are multiple users in a location, notifications of a conversation go to all users. For example if a sales team of 10 reps are in one location, the message from any one of those reps' customers is broadcasted to all 10 reps, thus presenting problems on a number of levels: technical, poltical, business, etc. My suggestion is that there should be an option that would ensure conversation notifications are sent only to the user in that conversation, not to all users in that location.
HIGHLVL-I-1690