Fix file name attachment on Send Email API
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Stuart Scott
When using the Send Message API endpoint (https://services.leadconnectorhq.com/conversations/messages) to send emails with a PDF attachment, the file gets attached successfully — but it always appears as “attached file” with no name or extension.
When recipients download it, the file still shows up as “attached file”, which can be confusing for non-technical users who may not know they need to rename it to open it properly.
It would be great if the API allowed specifying a custom file name and extension (e.g., invoice.pdf) when sending attachments, or automatically used the original file name of the uploaded PDF.
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Orlando Morales
This is a problem for me as well. It does not look professional and even looks like a turn off when the email has an attachment called "attached file". I would really like if the attachment name used the actual file name or if there were a way to create a name for it.
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Our clients complain about this constantly. They get confused when attachments show up as "attached file" and some don't even realize they can rename it. We've started adding the filename in the email body as a workaround but it's messy.
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Jose Arias Admin
This is still a big issues. Surprised that no body else is complaining. Is there a workaround?