PLEASE UPDATE PROGRESS this has been requested 4.5 years ago what is the issue??

Please get this donee, this is so important, I really need this in my business. So you can like filter the conversations for example by tags or opportunity status,

PLEASE GET THIS DONE

ETA On this?

Filtering conversations through tags would be immensely helpful as we manage different CSRs on different areas. This is an issue for 3 of our businesses. Also, in Facebook messenger business page chatting they have this ability already for example - filter convos through tags.

It would be great if you had the possibility to save a quick filter on the desktop in the same way that you can save quick filters in the lead connector application.

We will be launching an event with thousands of people soon, and need to manage speakers and participants etc.—so this feature would be very useful.

4 years to get started then takes more than 2 months to add simple coding to add a filter.....

The limitations when filtering Conversations makes it incredibly hard to use it efficiently as a team.

Currently, there is only an option to filter by "Last activity," but there should be an option to filter by "Last contact activity" (type & channel) from the contact.

For example, I don't see the option to filter these conversations by "Last Contact Activity Channel - Phone" because when we send an email blast to our entire contact list or they're in an email automation, the most recent activity will show email and I don't actually get to filter by the contacts last activity.

You need to be able to filter in conversations by "Last Activity from Contact is: x".

I need to filter by only what the customer said.