⚠ DISABLE sending message with ENTER key on Keyboard � | Voters

⚠ DISABLE sending message with ENTER key on Keyboard �

Paul Facey

How do I disable the option to that automatically sends a message when I hit enter on my keyboard?
Because this is a big problem for me and my clients and it's really inconvenient since we mostly use a computer to communicate with customers so whenever we hit the enter key to start a new line in ends up sending the message.
And, as you can imagine, a lot of message get sent by mistake and only causes problems. I would love to have a solution where we can turn this setting off.
Thanks,
Paul Facey

September 11, 2024

Adam Baxter

Yes please! My clients are complaining about this - they are sending half-complete messages or accidentally sending messages instead of scheduling them. This is a big issue as it causes confusion for their clients and an unprofessional look too.

David Goes

This is a very appropriate fix to make sure messaging is correct. Only requires a system confirmation to ensure the message you are sending is indeed ready to send. Every time you hit enter in the message box, it should prompt you if you are sure you want to send this message. Please do this quickly or else we will be forced to use other applications to prepare our message. Thanks

Justin Bennett

Yes, please! We need a fix for this ASAP. It's very frustrating.

Paul Kunad

YES PLEASE! Just make sending Ctrl+Enter, like in Outlook and other programs.

Guy Eagle

Please high-level, big problem for all my clients as well.

Jabe Brown

Please fix this!

Paul Facey

Jabe Brown We're all waiting for this. Remember to hit the upvote button to cast your vote that you want this fixed, too. The more people who do this, the better the chance it will get done.

Bryan Evege

This absolutely killing me. I got to enter an extra line and it sends the txt. I look like an idiot half the time because I'm usually using a snippet and I haven't filled in all the blanks. I did this yesterday to a brand new potential client! Had to send another email telling him to ignore the origal. Was so embarrassed. THIS NEEDS FIXED ASAP!

Paul Facey

Bryan Evege Absolutely! We're all still waiting for this to get resolved. The more people we get to upvote this post maybe it will get the attention of the support/tech team to get this fixed.

College Greg

I keep running into this problem, too.

Absolutely should disable this and require us to manually click "send" when our message is prepared (just as it functions when writing emails in the conversations tab)

Paul Facey

College Greg Hopefully we can get more people to comment and share how this is negatively affecting them, maybe it will get bumped to the top of their list?!

Heidi Flom

Lacking this feature hurts my heart! I am embarrassed on the daily.

Adrian Hernandez

So what is the answer? :)

Paul Facey

Adrian Hernandez I'm still waiting to see if the High-Level features and support team will really look into this as it's clearly a problem... but still waiting... fingers crossed 🤞�

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