Canned Responses
M
Marlon Geles
A button or shortcut for example / that allows you to create and select a canned reply for your conversations. Thank You
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S
Sales & Marketing
Merged in a post:
Insert snippets with the "/" command on Conversations.
W
Wilberth Martínez
Just like in WhatsApp and other CRMs, typing and adding the "/" symbol displays all the quick replies. Clicking on templates and then searching for them is a slow process; it's much faster to use a command, type the template name, and it appears immediately.
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S
Samantha Wong Crunch Team
I wanted to post this in the idea board today too. Thanks for posting it. This is definitely needed, especially as the number of snippets increases.
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Keith Besherse
Marlon Geles the feature has been renamed "Snippets" but is a long-standing strength of The Platform. Core Platform Sales & Marketing RevEx Group Shivam HighLevel
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Nomiki Georgiadis
Yes please
K
Keith Besherse
Nomiki Georgiadis "Snippets" is a long-standing strength of The Platform.
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Antoni Hoshino
Don’t we have this ability using templates?
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Wilberth Martínez
Antoni Hoshino Just like in WhatsApp and other CRMs, typing and adding the "/" symbol displays all the quick replies. Clicking on templates and then searching for them is a slow process; it's much faster to use a command, type the template name, and it will appear immediately.