Better UI for Conversations
upcoming
C
Chase Crawford
Right now the UI in conversations is confusing. Here are two improvements that will help us and our clients:
- Make it more clear what channel a message was sent from. The current icons that show the channel are small and not specific.
- Make email threads easier to read and understand. The current system for email threads is clunky and unintuitive.
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A
Aleia Pengilley
It is really confusing using internal notifications and the user is becoming a contact. Can you keep user notifications out of the conversations tab?
M
Matan Michael
Check out Follow Up Boss UI! This is great inspiration for what GHL should strive for
D
Diksha Bisht
- I think there should be an option to make seperate lists of the clients according to our preferences so that we can seperate them and hence the scrolling time and other time to fetch data is reduced.
- Moreover, the content of emails inside each conversation should be more visible its really hard to get insights into what that conversation is about, and it requires opening up each thread.
R
Roland Wienen
Some additional, very important requests:
1.) My clients need a date for every single email in a thread. There is just a time right now
2.) My clients need that the singe emails in a thread are ordered from the newest to the oldest email in order to avoid demanding scrolling work.
S
Simon Bakker
How is this still not in progress? This is one of the biggest updates we need right now.
J
Josh Vo
Please have an option where we can have everything filtered, ig sms, emails, whatsapp and unread and all
J
Jay Martin
https://ideas.gohighlevel.com/reporting/p/ui-doesnt-fit-on-laptop-screens ----UI does not fit on different screen sizes
M
Mark Hoffman
Please allow an option (or by default) to have the email box closed. It takes up so much space and makes it difficult scan through conversations quickly.
A
Alex Mroué
Spot on!
A
Angela Edwards
Please seperate email into a different tab. It really clogs up the feed/conversation. Example when you send out an email blast of 2000 now all of those emails are at the top of the conversation thread which I don’t need to see. We are not in a current convo. I only want to see webchat, sms, IG/Facebook convo. Emails just need to be A whole seperate thing that we can check. Like a regular email inbox. Thanks
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