Better UI for Conversations | Voters

Better UI for Conversations

upcoming

Chase Crawford

Right now the UI in conversations is confusing. Here are two improvements that will help us and our clients:

Make it more clear what channel a message was sent from. The current icons that show the channel are small and not specific.
Make email threads easier to read and understand. The current system for email threads is clunky and unintuitive.

June 16, 2022

Amir Omar

This is so true, or at least have the ability to lock message channels that aren’t being used. The number of times I’ve accidentally sent someone a text message when we were already sending DMs through Instagram is ridiculous. Make it more clear—add a drastic color or something so it’s obvious whether I’m communicating by SMS or Instagram

John Flaniken

Please add admin-adjustable account defaults to the filters that toggle things like "opportunity created" and "internal comments" within the conversation window. currently we have to reset these filters every time we view a conversation, and just never do it because of that. our converastion windows are bogged down by backend opportunities being created by automations as depicted below

Lauren Zaslansky Conner

Agree!

Vit Muller

Also the loading speed ..

There is a reason i keep defaulting to going back to using gmail for our email correspondence .. lost faster, lot easier to work with and UI of gmail inbox allows me to get the work done faster..

Justine Waddington

100% agree, it's a weakest with Go High Level and very hard to manage.

Johan T Gustafsson

I want a lot more space. The window to work in when writing or reading emails is too small.

Vit Muller

Johan T Gustafsson 100% agree with you..

Jacob Miller

I need to filter based on INBOUND only so I can copy/paste into my ai and sk or a summary

Lucas Sánchez

Do you have any idea when this will be available? This is one of the most important updates we need.

TEAM Level me up!

Please add a filter for the email/SMS chat - I can see from the icon that a message is coming via the chat, but only filter for inbound and everything is there

Jacob Miller

TEAM Level me up! THIS!!!!

Micah Schmidt

Close.com has the cleanest UI I've seen for a CRM.

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