Add Reactions to internal comments
A
Alex Pitcher
Rather than assigning tasks, we may put something that requires action in an internal comment, tagging the person in. It makes sense to use internal notes if it applies to a specific email/sms/voicemail. "Please respond" or "This is for your team" etc.
It would be great if users could "react" to internal notes instead of adding more internal notes. Even if it is just a "thumbs up" to say that it has been seen and acknowledged.
Log In
T
Teagan Hee
Would love this feature! That way we can acknowledge and mark internal comments as complete, rather than having to send another comment
L
Liv Brown
This would be incredible helpful! Emoji reactions on internal comments for the win
M
Melissa Smith
Yes, this would be very helpful for the team to know that a comment has been read and actioned.