Add a Folder to View Custom Fields On Conversations Panel
B
Bradley Lemelin
We would like to be able to view some custom fields that we have but instead of having to click on thew contacts name and be redirected to the contacts card to see the custom fields we would like to have that Information available on the conversations panel.
Add a folder under Automations that says "Custom Fields" and has the ability to add fields we would need.
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S
Sales & Marketing
Merged in a post:
Add additional fields, such as First Name, Last Name, and any other available custom fields, to the contact information section alongside Phone Number and Email.
J
Jorge Guerra
Add contact information, such as First Name, Last Name, and any other custom field available, to the Conversations module. This will make it easier to access contact details directly from the Conversations module without needing to navigate elsewhere to view the contact’s information.